Insurance and Payments/Reimbursements

InsuranceThe Kentucky Department of Insurance regulates Kentucky’s insurance market.

Click here for info about Kentucky Medicaid Partner Portal Application training webinars.


The Centers for Medicare and Medicaid Services contracts with CGS to serve Kentuckians covered by Medicare. The Provider Enrollment Chain and Ownership System supports the Medicare provider and supplier enrollment process by allowing registered users to securely and electronically submit and manage Medicare enrollment information.

Click on the highlighted link for the Provider Enrollment Interactive Help Tool job aid and the Multi-Factor Authentication Tool.


The Kentucky Department for Medicaid Services has contracted with five managed care organizations to coordinate health care for most Medicaid members across the state. The MCOs in Kentucky are Anthem, Aetna Better Health, Humana CareSource, WellCare of Kentucky and Passport Health Plan. The Medicaid Managed Care website is intended to assist Medicaid members and providers in finding information about the MCOs.

Commercial Insurers

Five commercial insurers provide health care coverage to Kentuckians. They are Aetna, Anthem, Bluegrass Regional Plan, Humana and United Healthcare. Kentucky state employees are covered through a Humana plan.


Payment models for health care coverage are changing rapidly. Medicare and other insurers are moving to pay-for-performance in addition to the traditional fee-for-service.

Insurers often use narrow networks to lower premiums, but that creates tradeoffs for consumers. Researchers with the Robert Wood Johnson Foundation examined the use of narrow networks and found nearly half of the silver plan physician networks in the Affordable Care Act marketplace are small or extra small. They also found that consumers have little to guide them on the tradeoff between lower premiums and network size.