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Member Alert 3-24-20: Anthem Expands Coverage to Include Telephone-only Services

Anthem is temporarily expanding telehealth coverage during the COVID-19 emergency to allow for telephone-only services in addition to telehealth services via video and audio. This includes covered visits for medical and behavioral health services from in-network providers for Anthem fully insured employer plans, individual plans, Medicare plans, and Medicaid plans.

KMA has produced a one-page guide for physicians, available here, for utilizing telehealth with Anthem patients. This document is available to members as an informational resource. KMA expresses no opinion as to the feasibility, applicability, or impact to your particular practice. The guidance outlined applies to Anthem plans only.

Reporting Positive COVID-19 Cases

The KBML has distributed directions on reporting positive COVID-19 cases. As with all reportable diseases, the Department for Public Health must be notified for both contact tracking and reporting to the CDC. That information is available here.

Cabinet for Health and Family Services COVID-19 Clinician Webinar

The Kentucky Department for Public Health will provide an update on the rapidly moving 2019 Novel Coronavirus (COVID-19) situation in Kentucky via webinar on Thursday, March 26 at 11:30 a.m. ET.

The Cabinet encourages listeners to conserve lines and view the webinar together as much as possible so that as many clinicians as possible can attend.

Registration is available at

After registering, you will receive a confirmation email containing information about joining the webinar. A video archive of the webinar will be sent to all registered participants along with a copy of any slides.

For the latest COVID-19 developments and resources, please visit or follow KMA on Twitter, @KYMedAssoc. Physicians are also encouraged to sign up for text alerts by texting “KMA” to 50457.

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