Protect Medicare payments with timely signing and closing of electronic health records
More than eighty percent of physicians in the U.S. now use electronic health records according to HealthIT.gov. An electronic signature is one component of the EHR. The focus of electronic signatures was often on systems and software products that must include protections against modification and other administrative safeguards, and not the timeliness of signing and closing an electronic signature.
Earlier this year, CGS – the Medicare contractor for Kentucky – implemented a rule that required all EHRs to be signed and closed by the physician within two days of when the service was provided.
If the two day requirement was not met it allowed the reviewer to recoup Medicare funds.
KMA was quick to point out:
- The Centers for Medicare and Medicaid Services does not provide exact time frames for signing and closing the EHR.
- The overarching decision regarding claims review is the medical necessity of the visit and documentation to support the visit.
These two points quickly resulted in CGS rescinding the two day requirement and replacing the requirement with a more reasonable 10 working days standard and simultaneously provided immediate financial relief to a Kentucky healthcare system that had previously been assessed with multiple errors because of the two day rule.
This change from two days to ten working days to sign and close an EHR allows physicians time to reconcile their record, which includes receiving labs/x-ray reports, reviewing consultation reports and other aspects that ensure a completed visit note.